Question 1

IS THERE A REFUND POLICY?

Accepted Answer

1.Damaged & Incorrect Items: At Multivitamin Herbal Cure - multivitamincare.org, we strive to package clients’ order(s) so they will arrive in perfect condition.  
Unfortunately, once the package leaves our hands, it goes through many other handling hands; consequently, the products may shift causing unintentional damage.
Should you receive a product that has been damaged in transit, please contact us immediately for further instructions:

I. Please do not discard the damaged product(s). Retain the original box and packaging as inspection is often required by the carriers.
II.  Place items you are returning in sturdy packaging. Make sure all items are packed tightly and securely. We are not responsible for breakage during the shipment of returned items.
III. Make a copy of the purchase order that was enclosed with your original order, highlight the items you are returning, and place the copy in the box with the products.
IV. Use the mailing address below for all returned products:

28QP+3VV, Longhua Rd,
 Longhua District,  Haikou, Haikou,
 Hainan,  China, 570102

V. Take the package to your preferred shipping location to have it delivered to us. (If you are returning a product due to a defect or an error made by us, please contact us first in order to receive a return authorization.

2.  Lost Items & Refund Policy: If for any reason your item(s) got lost in transit, these are our remedies:
I.  We would have to investigate the whereabouts of the consignment.
II.  We may not dispatch a replacement until we are satisfied that it got lost and a refund from the postal agency has been initiated.
III.  NOTE: If in the process of investigating the whereabouts of any lost consignment and you (Client) want a refund or have canceled the order after it was dispatched, we shall not issue a refund until we have been able to trace the whereabouts of the consignment or we have received compensation or refund from the carrier.

Question 2

WHICH PAYMENT METHODS DO YOU ACCEPT?

Accepted Answer

We do accept the following payment details.

Bank to bank tranfer
Western union
Paypal
Money Gram
Worldremit

Question 3

ARE MULTIVITAMINE CARE HERBAL REMEDIES SAFE?

Accepted Answer

Yes, Our herbal products here at Multivitamin Herbal Care are 100% Natural organic herbs and MCC approved, a composition of Africa and Chinese herbs traditional medicines that have been used safely for centuries around the world, we employed scientific testing methods and modern extraction processes to ensure the benefits of the herbs remain intact and of excellent quality.